Entries by Loraine Kasprzak

Letting Your Customers Have Their Say

By Loraine Kasprzak, MBA At my son’s track meet one Saturday, I got to talking to Alex Palacio, who is one of the track dads and also a partner in a web-based retail business called WebUndies.com. “We have lots of customers,” Alex told me. “but we really don’t do much with them after the initial […]

Let Testimonials Sell for You

By Loraine Kasprzak, MBA Who doesn’t like to receive positive feedback from customers? Hearing “The website you developed gives us a tremendous professional presence. It’s exactly what we’d hoped for,” or “Your insight helped us solidify and fine tune our message for our marketplace,” can give you a tremendous boost and let you know you’re […]